Terms & Conditions

By placing an order with Set Up My Business, through the Set Up My Business site, you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

In these Terms & Conditions
“We” and “us” means Set Up My Business (trading under SUMB Australia Pty Ltd ABN: 84 635 088 381).
“You” means the person placing an order.

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase our services and packages which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to buy products online, you confirm that you are at least 18 years old.

Ordering
By completing and submitting an electronic order form, you are making an offer to purchase our services and packages which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which services and/or packages you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order or service request if:

• the relevant government business registration facilities are for any reason unavailable or inactive
• Your payment is not authorized
• There is an error on our website regarding the price or other details of the product or service
• You have cancelled your order

We reserve the right to refuse any order. Appointment booking availability are based on our staff’s availability and are subject to change based on our discretion.

Pricing and payment

Prices throughout the website are quoted in Australian dollars, and payment can only be accepted in Australian Dollars. Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the services / packages shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If services / packages you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the services / packages shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. You agree to contact us directly to resolve the issue or obtain a refund pursuant to the product guarantee.

Remaining  payments (if any) are required within 14 days after your consultation. Any remaining payments are due before business registration can take place and will supersede the 14 day payment terms listed above.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

Delivery policy

Please see individual services / packages sales pages for information about delivery and shipping charges, where applicable. Bookings can only be made two months ahead of booking date.

For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.

Delivery will be dependent on your choice of booking time.

Refunds policy

All deposits and payments are non-refundable for change of mind or failure by you to attend consultations. Refunds will only be accepted for major faults.

Refunds will be processed in line with the relevant Australian Consumer Law.

Should you have a refund request please contact us directly on (07 3062 9474).

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying services / packages online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying services / packages online, you must not place any further orders.

These Terms & Conditions for buying products online are governed by the laws of Queensland and you and we agree to use the Queensland courts should any dispute arise.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.

Privacy

We will not reveal your personal information to external organisations except for the purposes of fulfilling your order.

No Personal Advice

We will only provide general information on tax and financial dealings on services / packages listed on the website. No personal or tax advice will be given and any general advice will not consider your personal circumstances. By signing the Terms & Conditions, you agree and accept that no liability or action can be taken against us for any financial losses associated to any of our services / packages purchases.

No reliance should be placed by you on any oral, draft, interim or ad hoc advice, documents, reports or presentations. We accept no liability for any such oral, draft, interim or ad hoc advice, reports or presentations. Where you wish to rely on oral advice or an oral presentation, you must inform us at the time the oral advice or oral presentation is given and we will provide written confirmation of the advice. Some of the matters on which we advise on (e.g. employee share schemes, superannuation funds) may have personal tax implications for directors and employees. Unless advising on such personal tax implications is expressly included in the Services, we will not bear any liability to you or any relevant directors or employees in respect of those personal tax implications. You indemnify us against any claim by any such directors or employees in this respect.

Indemnity & Limits of Liability

We (SUMB Australia Pty Ltd trading as Set Up My Business) will provide the services as outlined in the services / packages details, which will be conducted in accordance with the relevant professional and ethical standards issued by the Accounting Professional & Ethical Standards Board Limited (APESB). The extent of our procedures and services will be limited exclusively for this purpose only.

Our liability is limited by a scheme approved under Professional Standards Legislation. Further information on the scheme is available from the Professional Standards Councils’ website: http://www.professionalstandardscouncil.gov.au.

We will not be liable for losses due to the provision of false, misleading, incorrect or incomplete information or documentation by you, our reliance on instructions provided by you, or due to any acts or omissions of any person. We will not be liable to you for accidental, incidental, indirect, special, punitive or consequential damages or for loss of profits or savings, even if we have been advised of, knew or should have known of the possibility of such damage or loss. We will have no liability for any statements, representations, guarantees, conditions or warranties (together representations) arising from communications (oral or written). All representations to exercise reasonable care or render our Services with due care and skill which may otherwise be implied by statute, common law or custom are expressly excluded. We will have no other liability of any nature, whether in contract, tort or otherwise, for any losses, caused, arising from or in any way connected with our products or services. You agree that our liability for any and all loss or damage suffered by you (in aggregate) (whether direct, indirect or special) in connection with our engagement will be limited to the amount of professional fees paid to us for the Services or such other maximum amount as stated in our proposal. You agree to release us from all claims arising in connection with the Services to the extent that our liability in respect of such claims would exceed this amount.

You agree that all claims against us, whether in contract, tort, negligence, equity or otherwise, must be formally commenced within one year after the party bringing the claim becomes aware (or ought reasonably to have become aware) of the fact which gave rise to the action and in any event no later than two years after any alleged breach of contract, tort, negligence, equity or other cause of action arises. In no terms shall we be liable for any loss of use, revenue or profit or for any direct, indirect or consequential damages/failures arising out of, connected with or resulting from the provision of goods and/or services. We will not take on the liability for services provided/agreed to by third party providers/integrators.